Return Policy

HYERS INC RETURN POLICY

At Hyers Inc we try to provide the best customer service possible to all of our customers. If for any reason you are not completely satisfied with our products

you may return it within 30 days of receipt. For a refund we require that all products be returned un‐used, in their original packaging, not

damaged or missing parts, including any and all manufactures documentation. Customers are responsible for all shipping charges incurred. A restocking fee of 15% may be charged on the items.


DEFECTIVE, DAMAGED OR MISSING PARTS SHIPPED UPS/FEDEX

If you receive a product that is damaged or missing parts, take photos of the damage and call 732-341-6023. We will resolve the situation as quickly as possible.


DAMAGED ITEMS SHIPPED TRUCK FREIGHT

Any and all items shipped by truck freight must be signed for. If an item is delivered damaged or missing parts please note the issue on delivery receipt and have the driver sign it. There are no exceptions to this.


WHEEL RETURNS/EXCHANGES

New wheels may be returned or exchanged if tires have not been mounted on

them. They must be in the original boxes with the original packaging. Any

shipping charges for returns or exchanges will be the customer’s responsibility.


WARRANTIES

Hyers Inc follows all manufacturer warranty policies. Pitting on chrome wheels is not covered under warranty as it happens due to neglect. If you feel you have a product that falls under a manufactures warranty, take photos of the product and email them to hyers@hyersautobody.com. All shipping charges are the responsibility of the customer for the shipment and return of any warranty item(s). All wheels

must be washed before returning in order to receive credit or exchange. All

wheels need to be packaged properly to prevent further damage in shipping.


PLEASE NOTE

Hyers Inc is not responsible for installation of shipped products. It is the customer’s responsibility

to verify all products are inspected and accounted for upon arrival. We

recommend waiting for all products to arrive before scheduling any install appointments.